Opening Hours: 10.00AM - 05.30PM

A product of Vatsalya Delights


Shipping Policy

Shipping Policy

Thank you for visiting and shopping at Japaa Laddu. We are committed to delivering your order in a timely and efficient manner. Following are the terms and conditions that constitute our Shipping Policy.

Order Dispatch Timeline

Orders placed after 12:00 PM will be dispatched within 24 hours from when the order is placed. Delivery is typically completed within 7 working days from the date of dispatch.

Order Processing Schedule

We process orders from Monday to Friday. Orders placed on Friday or during the weekend will be processed on the next working day (Monday), and will follow the standard dispatch and delivery schedule.

Shipping Responsibility

Customers are responsible for providing accurate shipping details while placing their orders. Delays due to incorrect or incomplete information will be the customer's responsibility. Jaapa Laddu is not liable for refunds in such cases.

Unforeseen Circumstances

Jaapa Laddu is not responsible for delivery delays caused by events beyond our control, such as festivals, government restrictions, strikes, civil disturbances, natural disasters, or other unforeseen situations.

We will make every reasonable effort to deliver your order on time, but we cannot guarantee delivery timelines under such conditions.

Parcel Delivery Instructions

If your parcel is tampered with, damaged, or mishandled upon delivery:

  • Refuse Delivery: Do not accept the parcel if possible.
  • Note Damage: If accepted, document any visible damage on the Proof of Delivery (POD) before signing.
  • Record Evidence: Take a photo or video while unboxing the parcel to capture its condition.

This documentation will help us investigate and take the necessary action with the courier partner.

Delivery Concerns

For any unusual or unexpected delivery issues, please contact us directly. We will do our best to resolve the matter promptly.

Cancellation Policy

Order cancellations are only allowed on the same day the order is placed. Requests made after the day of ordering will not be eligible for cancellation.

How can I cancel an order on the Jaapa Laddu website?

If unfortunately you have to cancel an order, then you're required to send us an email at info@jaapaladdu.com

Contact Us

If you have any questions about your shipping policy or order, please contact us at:
Email: info@jaapaladdu.com
Website: https://jaapaladdu.com/

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